Raging Bull Casino collects and processes personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how personal data is collected, used, stored, and disclosed.
1. Information Collected
1.1 Personal Identification Data
1.1.1. Full name
1.1.2. Date of birth
1.1.3. Residential address
1.1.4. Email address
1.1.5. Telephone number
1.1.6. Government-issued identification (for verification purposes)
1.2 Account and Activity Data
1.2.1. Registration details
1.2.2. Login records and timestamps
1.2.3. Transaction history
1.2.4. Game activity logs
1.2.5. Bonus participation records
1.3 Payment Data
1.3.1. Deposit information
1.3.2. Withdrawal information
1.3.3. Payment method details
1.3.4. Transaction verification records
1.4 Technical Data
1.4.1. IP address
1.4.2. Device identifiers
1.4.3. Browser type
1.4.4. Operating system
1.4.5. Usage logs and session timestamps
1.5 Communication Preferences
1.5.1. Marketing consent status
1.5.2. Promotional preferences
1.5.3. Customer support correspondence
2. Purpose of Data Processing
2.1. Identity and age verification.
2.2. Compliance with regulatory and licensing obligations.
2.3. Account management and service delivery.
2.4. Processing deposits and withdrawals.
2.5. Fraud detection and prevention.
2.6. Security monitoring and risk management.
2.7. Customer support services.
2.8. Marketing communications (where consent is provided).
2.9. Record retention as required by law.
3. Disclosure of Information
3.1. Personal information is not sold or rented to third parties.
3.2. Data may be shared with:
3.2.1. Payment processors.
3.2.2. Hosting and infrastructure providers.
3.2.3. Identity verification services.
3.2.4. Fraud prevention and AML systems.
3.2.5. Analytics providers.
3.2.6. Regulatory authorities.
3.2.7. Law enforcement agencies, where legally required.
3.3. All third-party service providers operate under confidentiality agreements and data protection obligations.
4. Cookies and Tracking Technologies
4.1. The platform uses cookies and similar technologies for:
4.1.1. User authentication.
4.1.2. Session management.
4.1.3. Fraud prevention.
4.1.4. Performance and analytics tracking.
4.1.5. Marketing optimization.
4.2. Additional details are available in the Cookies Policy.
5. Data Security
5.1. Security measures include:
5.1.1. SSL/TLS encryption.
5.1.2. Encrypted data transmission.
5.1.3. Firewall and intrusion protection systems.
5.1.4. Restricted internal access controls.
5.1.5. Continuous monitoring for suspicious activity.
5.1.6. Secure document upload procedures.
5.2. Sensitive information is protected during both transmission and storage.
6. Data Retention
6.1. Personal data is retained only for as long as necessary to fulfill operational and legal requirements.
6.2. Regulatory retention periods may apply to financial and verification records.
6.3. Upon account closure, certain records may be retained for compliance purposes.
6.4. Users may submit deletion requests, subject to legal and regulatory obligations.
6.5. Some data may be retained where required by applicable law.
7. International Data Transfers
7.1. Certain service providers may process or store data outside Canada.
7.2. Cross-border transfers are governed by contractual safeguards.
7.3. Third parties must maintain data protection standards comparable to those required under PIPEDA.
8. User Rights
8.1. Users have the right to:
8.1.1. Access their personal data.
8.1.2. Correct inaccurate or incomplete information.
8.1.3. Update contact details.
8.1.4. Withdraw marketing consent at any time.
8.1.5. Request information regarding data processing practices.
8.2. Data access requests may be submitted via the designated contact email.
8.3. Identity verification may be required before processing requests.
9. Policy Updates
9.1. This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.
9.2. Continued use of the platform following publication of updates constitutes acceptance of the revised policy.
9.3. Users are encouraged to review this policy regularly.